Kiosks/TouchScreens/Interactive

Vision’s Freespace (Room Calendar Display System) Gets PoE and Improved Hardware

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Vision Freespace

At ISE 2017, Vision’s Freespace – recently shortlisted for an InAVate Technology 2017 award-- will move to new LG hardware which hides cables more effectively, and adds Power over Ethernet (PoE) so only one cable needs to be run.

Freespace is a room calendar display and booking system. It simplifies room reservations and eliminates double-booking confusion. Put Freespace outside each meeting room to show who has reserved the room and when.

Employees can walk up to any Freespace tablet in their building, find out which room isfree and book it. Book it. Walk to it.

While putting a meeting room calendar on a display outside each meeting room, Freespace can also logs into your existing calendar system (Outlook, Google Apps, etc). The Freespace app comes pre-installed on hardware and all setup is done on the calendar system server – no special software, no licenses, no  learning curve, no complexity.

Freespace works natively with your existing system.  Two hardware options: 10.1″ tablet or dongle if you prefer to show your content on a bigger display. For 2017, the new LG device is designed for digital signage and features a 10” touch-screen and runs Android. Freespace shows the calendar for a meeting room with the normal pinch and swipe functionality users are used to.

Vision’s managing director Stuart Lockhart says: “We’re rolling out ongoing improvements to Freespace, and this hardware upgrade will make it easier to install with a more professional finish. It makes Freespace the most flexible and cost-effective room booking system available.”

Selling for SSP GBP 914 / EUR 1014 / AUD 1477

Go Vision’s Freespace

NEC's Interactive Displays with up to 12 Touch Points

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NEC ShadowSense

NEC Display Solutions Europe advances its ShadowSense technology display range by adding true multi-touch support for up to 12 simultaneous touch points.

The additional points make touch technology experiences much more responsive, adding scope for greater productivity and collaboration. The new touch line-up includes NEC’s MultiSync E series, P series and Ultra High Definition (XUHD) large format displays in sizes from 40-inch up to 98-inch.

The additional real-time touch points benefit mainly industries that rely on displays for creative, intuitive and collaborative working. These displays with ShadowSense touch technology have the ability to track 10 or 12 touch points and understand each different point of interaction, providing unparalleled performance and accuracy.

Daniela Dexheimer, Product Manager Solutions at NEC Display Solutions Europe comments: “We know that interaction with displays and information has increasingly become touch focused, whether in a retail, education or business environment. This trend is the driving force behind innovation and intelligence in touch technology, ensuring these experiences are seamless and add the productivity benefits that users and businesses seek. By adding more real-touch points the displays are more responsive than ever.”

Depending on the size these displays can be used in scenarios such as interactive retail signage and infotainment, way-finding and self-service kiosk applications. In corporate and learning environments, they can be used effectively with groups, for example as interactive whiteboards.

The displays’ intuitive behavior automatically detects and switches between interactions like finger swipes, stylus writing and erasing, while working with multi-touch applications. Plus, the displays filter out misleading interactions, avoiding ghost touches even in high ambient light operations.

Go NEC’s Meeting and Conferencing Solutions

Go NEC’s Dedicated Education Solutions

Go NEC’s Retail Solutions

Edbak Shows New Totems & Info Kiosks at DSS Europe

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Edbak at DSS Europe

European maker of digital signage display mounts, stands, trolleys, totems and kiosks, Edbak joined this year’s Digital Signage Summit Europe 2016.

At the DSS 2016, co-owners invidis consulting and ISE presented the most important topics, trends and drivers in the digital signage industry to an audience which includes DACH’s top leaders.

Edbak showed a full range of products necessary for most digital signage installations: info kiosks, totems, tablet stands, trolleys, video wall mounts and more.

Edbak VX100

“We are very pleased to attend,” notes Gregory Bak, international sales director. “It gives Edbak the opportunity to show our range of quality products made in Europe. Particularly we want users and installers to be aware that our info kiosks, totems and tablet stands can also incorporate their company logo.”

The range of Edbak products provides the “building blocks” of digital signage installations, according to the company executive--the products that professional installers need to complete a sale.

Bak continues, “You’ll see Edbak kit if you pass through the Warsaw Chopin Airport or the European Parliament, for example). Because of its location in Central Europe, Edbak offers a viable European alternative to Asian & American suppliers.”

“Edbak products are competitively-priced yet European quality: the company has ISO9001 certification (by TUV Rheinland). Many Edbak products also have TUV product safety certification unlike others in the market.”

Edbak says it is constantly innovating (and points to their award-winning Best of Show pop-out large multi-screen video wall mount, VWPOP95-P).

“Unlike importers, Edbak is a true manufacturer and therefore can offer the services of an in- house R&D department to design bespoke solutions (using Autodesk Inventor and Solidworks 3D designing software). We even have an in-house testing laboratory with CMM machines,” adds Bak.

Go NanoLumens

What’s Digital Instore in 2016

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Andrew Candler

by Andrew Candler, Managing Director, The Creative Engine

At the start of this year, Deloitte predicted a series of changes to the way consumers shop, both online and in person. Highlighting the need for retailers to act more like media companies, its post, Retail Trends 2016, foresaw the continued blurring of real-world and digital shopping, and an expectation from customers that the process of making a purchase should be an ‘event’, rather than just a transaction.

They were prescient words. It’s a long time since high street stores have only had to compete with their neighbours. Consumers are changing the way they shop, increasingly treating bricks-and-mortar outlets as showrooms before heading home to spend online. This isn’t a new phenomenon, and it even has a name – showrooming – but shops are wising up to it, and employing cutting-edge digital equipment to encourage those hesitant shoppers to buy.

What’s changing?

Big-name retail is playing a game of ‘if you can’t beat them, join them’. The Creative Engine is working with premier high street names like John Lewis and Currys PC World to deploy interactive displays that directly target tech-savvy shoppers with their hero products. The idea is to give them a tactile experience that only ‘real’ shops can provide, married to the rich, screen-based content they’re used to when browsing online. We call it Retail Theatre, but it goes far beyond simply wowing the customer’s wallet out of their pocket.

Done right, Retail Theatre helps the customer understand what they’re buying, builds their trust in the retailer and lets them experience a product before they take it home. There are many ways to achieve this, from simple tablet-based catalogues on a store shelf, to interactive gondolas that simulate a product’s day-to-day use.

Retail Theatre on the shop floor

So, how does it work? Every implementation will be unique, as it’s tailored to the store, the product and its customers, but two of the most successful approaches are Interactive Kiosks and what we like to call Lift and Learn.

The Kiosk can be as simple as a locked-down tablet, running through sales messages and animations while offering intuitive interaction for the shopper. It’s perfectly suited to information you’d otherwise print in a catalogue and is quick and easy to implement thanks to its low footprint and hardware overheads. The retailer can be involved in its implementation as little or as much as they like, either providing their own content or tasking The Creative Engine with the designing and delivery of retail-effective media.

John Lewis Partnership Demo Kiosk

For smaller outlets, the Kiosk is an effective first step in battling showrooming, through which they can promote – and sell – a wider range of products than their floor space would permit.

Lift and Learn

Lift and Learn takes this concept further, combining dedicated hardware with bespoke software to bring a store’s products to life. This is useful for the customer, who can test a product before they commit to buying it. Gaining hands-on experience immediately makes technical items feel less intimidating and more familiar, and helps the customer evaluate how they might use them day to day. Try doing that with products that are wired down or displayed in boxes.

The set-up replaces regular store shelves with an in-store destination to learn about a range of products: multiple displays hooked up to integrated stands that give the products greater prominence and draw the customer over. Picking up a product triggers the displays to present product information in greater detail than a brochure or static product paper ticket, while the customer performs their own on-site evaluation of the product. It can also advise on useful accessories, like memory cards for cameras or cables for TVs and audio systems, not only to drive an extra sale but to send the customer home with everything they need to get started straightaway. It reminds them that the store has their interests at heart, and a desire to sell a complete solution that works straight out of the box.

All customer interactions are recorded and transmitted to our metrics platform. Retailers and Brands can log in and view the most popular products customers have interacted with by store and region. The Creative Engine can then measure the effectiveness of the content and use it as the basis for future improvements to the display and its content.

Instore digital and shop-floor staff

While Lift and Learn and Interactive Kiosks are geared towards promoting specific products, they can help the customer understand their position in the broader product landscape by demonstrating alternative models or solutions for their needs.

They also complement existing in-store staff, rather than replacing them. While many customers prefer a hands-off approach and the option to explore and choose on their own terms, instore Retail Theatre provides an additional touch point for store colleagues to engage and build a relationship with the shopper.

Tactile, meaningful experiences like this are something that the web, with all of its tutorials and unboxing videos, simply cannot beat. Neither can the web give a retailer much more than a blunt hit count on which to base future marketing and stocking decisions. Like Lift and Learn, Interactive Kiosks collect metrics that directly aid the store’s decision-making, on the basis of which they can roll out a range of products that’s of most interest to its target audience.

Why is this important?

From the shopper’s perspective, Retail Theatre takes a lot of the pain out of making a purchase. It presents them with curated, relevant content, and saves them from searching through spec sheets, reviews and comparison tables – or the need to read online manuals to find out whether a product will do what they need it to. In a reversal of recent trends, it means that shopping in person can actually take less time than online overall, by reducing the potential to make a wrong purchase along with the hassle of online returns, refunds and restocking charges.

What Lift and Learn and Interactive Kiosks have proved is that stores can compete with the web – but they have to do it on the web’s terms. Customers have unlimited choice, and this can lead to unlimited, often confusing decisions. Retail Theatre offers clarity, not just for the retailer, but for the customer themselves, so the tide is turning. Dynamic content and comprehensive digital experiences are making shopping in store, in many cases, a more convenient, simpler solution than going online.

Andy Candler is Managing Director at The Creative Engine, a digital media agency that specialises in three main areas: Digital Retail (from animated screens to fully interactive digital systems), Learning (bespoke eLearning with a difference focusing on immersiveness and engagement), and Promotions (interactive experiences that help you find the right product or service).

The Creative Engine has been producing digital solutions since 1987, making it the first UK company to help sell clients’ products and services via digital marketing.

Go The Creative Engine


Bosch Experience Zone: Europe-wide Rollout

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Bosch Experience Zone

An interactive column used in the shop-in-shop solution Bosch Experience Zone is being launched across Europe in DIY superstores in Germany, Belgium, France, Norway and Austria.

The interactive column is controlled via the kompas digital signage software solution from dimedis (who is also responsible for the design of the terminals).

In the role as general contractor for the project and working with local partners, Dimedis is setting up Bosch Experience Zone at locations in Turkey.

By the end of 2016 more than 50 locations will have implemented the innovative shop concept, and another 100 will follow. The interactive column of the Bosch Experience Zone also convinced the jury of the viscom Digital Signage Best Practice Awards 2015, winning the first prize in the category "Retail Signage".

The Bosch Experience Zone is an innovative shop-in-shop project for DIY superstores. Its main objective is to create a brand island in which the customers receive information and inspiration and are able to try out products in a practice-oriented environment.

The Bosch Experience Zone adopts a holistic approach and integrates interactive digital signage into modern shopfitting. As an eye-catcher in the Experience Zone, the terminal boosts customer loyalty and encourages customers to make purchases and interact using a touchscreen. Besides providing value-added in the form of information, the terminal also moves the Bosch products to the forefront of the customers' interest.

With 23 languages available, the user interface can be used flexibly around the world, the information gathered can be printed out and taken away, and information can be transmitted to a smartphone using the QR code. Besides having a sophisticated search function, it can also be used to create favorites lists and to scan products directly at the information terminal.

Go Dimedis

Go Kompas Software

Pyramid's polytouch Improves Traveller Experience at Fraport

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Interactive Airport Desks

Fraport AG, the operator of Frankfurt Airport, now makes full use of Interactive Airport Desks by by Cosalux GmbH and based on the integrated polytouch solution* from Pyramid Computer GmbH.

For travellers, customer-specific and personalised information drawn from six guidance databases in real time can be easily retrieved from any of the Interactive Airport Desks. Users simply scan their paper flight ticket or the ticket QR code displayed on their smartphone to receive travel information regarding itinerary changes, flight delays and gate changes, in addition to direct guidance to their departure gate.

A key practical benefit of the personalised information transfer is the automatic language detection feature, whereby passengers are automatically greeted and receive relevant information in their own language.

The software embedded in the solution was made by infsoft - a specialist in indoor navigation and positioning system services. It is based on an existing digital 2D/3D map that the company created previously for the Frankfurt Airport app, which digitally covers an area of over one million square meters, some 1,000 points of interest and 30 km of routes.

Aside from the immediate traveller benefits, each 46-inch interactive display also creates opportunities for digital signage and retail advertising.

polytouch’s modular design enables seamless integration of peripherals such as printers, scanners and payment devices. Based on projected capacitive touch (PCT) technology that allows surface-flush installation, polytouch is highly user-friendly and offers numerous customised solutions possibilities.

When pilot operation is complete, a double-digit number of additional Interactive Airport Desks will be installed at central points. Cosalux is working on an interface with a mobile app that provides coupons, among other things, and is intelligently linked to points/awards schemes by referencing passengers' scanned-in personal data. Customer groups can also be clustered together based on gender and age data to deliver highly targeted advertising to specific audiences.

Go COSALUX GmbH

Go Polytouch from Pyramid Computer GmbH


MOStron’s Double-sided Totem Earns Red Dot Award

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MOStron’s Double-sided Totem

The double-sided information totem by MOStron Elektronik GmbH wins a Red Dot award, the international distinction for high design quality. Participants (57 nations) competed against about 5200 products and innovations for this Red Dot Award: Product Design 2016.

The double-sided information totem comes in a puristic, straight design. The elegance of the totem is emphasized by a sober 104 mm deep case of black anodized aluminum in combination with high quality front glass.

Two full HD displays with a screen size of 55“ each can be operated separately or parallelly. Optionally the totem can be equipped with a PCT-Touch (behind glass) on one or both sides. The displays are protected by a rugged anti-glare safety glass.

Premium-quality material is used, as well as energy saving LED technology and energy-saving industrial computers. The case is rugged and well suited for public use – easy to clean because of its almost seamless front. The totem is available with a stable foot or with a base plate which can be screwed into the floor.

This double-sided totem is part of a larger digital signage family with displays ranging from 10“ to 65“, single- and double-sided totems. It can be used as an electronic poster, guidance system in hotels or conference centres, double-sided information system in shopping malls, etc.

For the past 35 years MOStron has been active in the field of embedded systems, industrial and touch solutions, HMI displays, Panel-PCs and electronic displays.

Most of their products originate from their own construction and designs, and that guarantees a uniform appearance of all units.

Go Red Dot Design Award

Go MOStron Elektronik GmbH


Extron's Room Scheduling Software Adds Multi-Language Support

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Extron Room Agent software

Extron Electronics announces the availability of Room Agent version 1.1, which now supports 23 languages.

Room Agent software turns TouchLink Pro touchpanels into full-featured room booking appliances that display a room’s meeting information and availability.

With Room Agent, the touchpanels require no programming, as they simply become a client of the existing Microsoft Exchange server. The latest version of Room Agent software offers new features including a new Scheduling Activity File for capturing events from each meeting room for convenient analysis, a Check-In button that confirms attendance for the scheduled meeting, support for 23 languages, and more.

With Room Agent, booking a room from the touchpanel is as easy as tapping the “Reserve” button. The intuitive interface also provides at-a-glance room availability and a timeline view of the room’s status for the rest of the day. In addition to the customizable touchpanel interface, bright LEDs within the bezel provide at-a-glance room availability status even from down the hall.

“Since its launch last spring, Extron Room Scheduling has simplified the room booking experience, worldwide,” says Casey Hall, VP Sales and Marketing for Extron. "This new version of Room Agent makes things even easier by adding more tools, speeding up installation, and enhancing language support."

Room Agent makes setting up TouchLink Pro touchpanels a snap. Simply connect the touchpanel to your computer, open the software, fill in the required fields that compose the user interface, and you’re done. Customization options allow fields to be shown or hidden, depending on user preference. Multiple mounting options are available, including on-wall, in-wall, as well as secure mounting to almost any flat surface, including glass or granite.

Go Extron Room Scheduling

Go Room Agent Software

Watch the Product Video, Extron Room Scheduling

75” Outdoor Displays Star In Croatian DOOH Network

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Infinitus delivered its first batch (18 double-sided and 5 single-sided) of 2500 nit imotion digital Citylight displays to Go2Digital, a Croatian DOOH network.

DOOH display

This enhances Go2Digital’s DOOH reach, complementing screens placed at 20 shopping malls across the region. Together with 5 additional units (to be deployed in Q1 2016), this network will reach 85% of the Croatian viewers-- more than the first online portal and the most watched television channel in the country. Rollout of these 28 total imotion units will cover premium city center locations in 8 of largest Croatian towns, with 7 cities joining near the end of the 2016.

Go2Digital went for three different outdoor LCD types to cover the different locations in Croatia, with continental climate in the east of the country and the larger area with Mediterranean weather on the western side.

Most of the units are based on imotionG6 technology, made to align to Go2Digital brand. Choice was made because of visual performance, ability to deploy units at any area included coastal, security in operation, warranty conditions and longevity. These advantages can be achieved because of imotion’s G6 thermal management technology which keeps temperature constant and stable within the enclosure.

Four out of eighteen imotionG6 units have additional two 32” side touch screens. These special signs with interactive tourist applications were made for deployments at popular travel destinations such as Split and Zagreb.

Five full front glass imotionFLOW 75” displays were made in this stage to cover single display locations, less demanding environments and walls.

All imotion all-weather are programmable, with automatic functionalities including adaptation to ambient light and system safety functionalities. Remote diagnostics will minimize time spent on-site.

Go Infinitus Outdoor